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Practice Makes Perfect with Compliance Training

What good is taking the time to educate employees on laws, regulations and company policies related to job responsibilities if the training isn t done on a regular basis? When you partner with The BARS Program, you ll find our approach to age-sensitive product-selling compliance training is rooted in frequency and consistency. Implementing The BARS Program s Responsible Training Model will significantly decrease your chances of failing a government sting, but it s routine practice...

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Cheers to the Holiday Season

The holiday season is upon us. As festive plans are finalized and cheerful togethers with family and friends are coordinated, The BARS Program wishes each of our clients and their loved ones a joyous and peaceful season. We re thankful for our partnerships with each of you, and for entrusting your compliance-training needs, and portions of your employee development and brand promise onto The BARS Program. Cheers to abundant happiness and success in the New...

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Self-Checkout Lines and Machines on the Rocks

Love it or hate it. Self-checkout machines continue to gain popularity among grocery and department stores. Noted for self-efficiency and speed of checkout among shoppers, management teams praise the machines for reduced operating costs, while increasing retail space. But on the other hand, self-checkout machines are loathed for technology difficulties, potential theft and little to no customer interaction with store clerks. And how about this – increased alcohol-consumption among minors? We re not making this...

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Whole Picture Customer Service: Compliance Training and the Customer Experience

Did you know you can lean on The BARS Program far beyond educational training of the proper way to sell alcohol and tobacco products? It s true. While our primary focus is orchestrating and implementing superior training for the proper sale of these age-sensitive products, we also can provide our customers with feedback to ensure top-notch customer service experience. From store cleanliness and bathroom sanitation, to attentiveness and tenacity of salespeople and wait staff, we...

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Knowledge is Power, Making an Investment in Your Employees with Compliance Training

Being a server, bartender or store clerk comes with a certain amount of risk and worry. As an employer, you can put some of this stress at bay when you partner with The BARS Program. The BARS Program s ongoing compliance-training program is an investment you make in your employees. An investment that includes time and exposure to your restaurant/store alcohol-selling policies – the when and where of alcohol service, number of drinks a customer...

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Safeguarding Against a Government Bite with The BARS Program

The numbers are in and it s clear the U.S. Food & Drug Administration (FDA) isn t backing down from its use of stings. Avoid a government bite related to the sale of alcohol, tobacco, or other age-sensitive products by hiring The BARS Program to help properly train your staff and safeguard your brand s reputation. Government Stings, August 2017 Numbers Highest number of stings conducted in any month in 2017: 15,460 stings Highest percentage...

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Teachable Moments with The BARS Program

So, you have an employee who just received a Red Card after incorrectly serving a Checker an age-sensitive product, and now you re asking yourself, “Do I fire this employee or not”? If only we had a dollar for every time we get hit with this question. Believe it or not, when an employee receives a Red Card, it doesn t have to be all doom and gloom. It costs about $1,000 to put a...

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Are You Prepared: Open-Container Laws Changing Where, How Alcohol is Consumed

Alcohol consumption is increasingly common indoors and out. But did you know open-container laws and penalties vary by state? That s right, some states allow open-containers on sidewalks/streets between licensed premises, some allow alcohol consumption in specified zones/boundaries; while others have restrictions on the container type or size. And yet, in the clear majority of states it is illegal to possess an open alcohol container in public. “In Bid for Patrons, a Push to Open...

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